How to dispute a tow in Downtown

Disputed tows in {c} usually trace back to Richmond's own contracted towing program. Report a violation to the non-emergency line at (804) 646-5100, and know the city's Advisory Board for the Assessment of Towing Fees has reviewed towing policy here since 1996.

VCU Medical Center anchors Downtown as the region's only Level I trauma center, treating more than 4,000 trauma patients a year, and its visitor lots generate a steady stream of enforcement tows alongside the state-government fleet parked around the Capitol. A General Assembly session, a Capitol Square rally, or a routine violation near John Marshall House or the Library of Virginia funnels through the same process: Seibert's Towing, Richmond's exclusive contractor since 1992. Confirm a police-directed tow at apps.richmondgov.com/applications/towviewing before assuming a car was stolen, or call (804) 646-5100. Downtown also sits directly on the I-95/I-64 overlap, a stretch VDOT itself calls "one of the highest crash, heavily congested corridors in the region," so interstate breakdowns spill onto streets with almost no visitor parking margin. A car booted anywhere in the city for three or more unpaid tickets gets released after payment at City Hall Room 102, right here downtown, with the boot off within 45 minutes of paying. Richmond's 2025 ordinance reportedly raised the local hookup cap toward $195, still under Virginia's $210 statewide maximum; confirm the current figure with Seibert's or the city. The first day of storage is always free by law.

Downtown Richmond, sometimes called Court End for the blocks closest to the Capitol and the VCU Medical Center campus, is mostly institutional ground. The Virginia State Capitol, the region's only Level I trauma center, the Library of Virginia, and City Hall all sit within a few blocks of each other. That concentration of state-government and hospital staff means constant fleet and visitor-lot violation tows, and Downtown sits directly on top of the I-95/I-64 overlap, so any interstate breakdown or General Assembly session traffic spills straight onto streets that already have almost no visitor parking margin. The Downtown Expressway (SR-195) toll road threads through here too, an older, narrow roadway with limited shoulder that makes a stall inside it a harder recovery than a modern interstate breakdown. Blocks toward Shockoe Bottom sit low enough to flood fast in a hard downpour, and summer heat off all that pavement and glass runs hotter here than almost anywhere else in the city. We cover the Capitol, VCU Medical Center, and the Downtown Expressway interchange, and the operators we dispatch run flatbed for the toll road and any standing-water call, wheel-lift for the ordinary fleet or visitor-lot tow.