Roadside Help

Roadside assistance in Richmond. Often cheaper than a tow.

Most calls we get are not actual tows - they are a dead battery, a flat tire, an empty tank, or a locked key. A roadside call gets you back on the road and usually saves the full tow fee. We cover roadside assistance across the Richmond metro, including Downtown, The Fan, Short Pump, Midlothian, and every community in between. The operators we dispatch carry jump packs, fuel cans, and lockout tools on the truck. VDOT also runs a free Safety Service Patrol on I-95, I-64, and I-295 that helps get you safely off the roadway, but it does not do repairs - that is where a roadside operator comes in.

(804) 701-6752 Request a quote

Technician jump-starting a disabled car on a residential street in Church Hill

What's included in this service?

Jump start with high-capacity jump pack (no cables needed)
Flat tire change with spare or donut
Emergency fuel delivery (gas and diesel, 2-gallon minimum)
Vehicle lockout (standard sedans, trucks, SUVs)
Winch-out from soft shoulder or standing water (short)
Tire plug service when sidewall is intact
Diagnostic check for next-step decision (tow or not)
AAA / Allstate / USAA dispatched roadside

When do you need this service?

Battery is dead and will not crank in Richmond, Henrico, or anywhere metro-wide
Flat tire and cannot safely change it on the shoulder
Ran out of gas between stations in Powhatan, Goochland, or the Tri-Cities
Keys locked inside the vehicle in Carytown or any metro neighborhood
Stuck in standing water or soft ground (lightly)
Tire pressure warning and no air available
Not sure if you need a tow yet - need a pro look

What do drivers ask about Roadside Assistance?

Do you provide roadside assistance in Henrico, Chesterfield, and other Richmond-area communities?

Yes - Quick Tow Richmond covers the entire metro for roadside assistance, including Downtown, The Fan, Short Pump, Midlothian, Mechanicsville, and Petersburg. The Tri-Cities and the Western Edge counties are a longer run than the urban core, so how quickly someone reaches you depends on where you are and which operator is free. Call (804) 701-6752 with your exact location.

Will a jump start fix my car?

If the battery is the only issue, yes - usually you can drive away after 10 minutes of idle. If the alternator is bad or the battery will not hold a charge, the operator tows you to a shop instead. The check happens before the recommendation; you get honesty, not a sales pitch for the tow.

Can you change a tire on I-95 or the I-95/I-64 overlap?

Usually, but if the flat is on the traffic side of the vehicle on an active highway, the safer move is a short tow off the road to a safe lot where the tire gets swapped. The downtown overlap carries roughly 149,000 vehicles a day and VDOT flags it as one of the region's highest-crash corridors, so a roadside tire change there is genuinely risky. VDOT's Safety Service Patrol can also help clear you from the live lane while the operator is en route.

How much fuel do you bring?

The operator brings 2 gallons of gasoline or diesel minimum. That is enough to get you to the nearest station - roadside operators do not fill a tank at the kerb, for pricing and safety reasons. Fuel is charged at cost plus a small service surcharge.

What if I need a tow after the roadside call?

If the roadside work does not solve it, the tow comes out of the same call - no second response fee. You pay the tow rate; the roadside call is bundled.