A dead battery in a Southpark stall is a roadside job. A wheel that will not turn on I-95 is a tow. For 24/7 roadside assistance in Colonial Heights, start with the pin and what failed, then decide whether the car can stay where it sits. Quick Tow Richmond takes those details on a recorded line 24/7 and matches you with independent licensed operators who bill you directly.
Start with your location and what failed
Colonial Heights is its own city on I-95, with Chesterfield to the north and Petersburg across the Appomattox to the south. The I-95 and US-1 retail corridor around Southpark Mall generates lot calls that never touch the interstate. A pin that only says Richmond can send a truck to the wrong river crossing.
Give the city name, then the road, then a landmark you can see. In a Southpark lot, name the entrance. On the Boulevard, give the cross street. On I-95, say northbound or southbound and the last exit. Temple Avenue sits on that corridor. Drop a pin and read it back.
Then say what failed in one sentence. Dead battery, flat tire, empty tank, keys inside, or the car will not move. Year, make, and model next. Those two lines decide whether roadside help can finish on the spot.
Our line is a recorded voicemail line. A recording notice plays before you leave the message. Virginia is a one-party consent state for recording a call under Va. Code § 19.2-62. The notice is voluntary disclosure.
When roadside help may be enough
Jump starts, spare-tire changes, a few gallons of fuel, and lockout entry are roadside work when the car can stay where it sits. We describe those jobs in qualitative terms. We do not publish a lockout price, a per-gallon fuel figure, or an arrival clock.
A jump can end the night if the battery is the only problem and the car then holds a charge long enough to drive. A spare tire ends it if you have a usable spare and the wheel comes off cleanly. Fuel delivery ends it if the tank is empty and the car otherwise runs. Lockout entry ends it if the keys are inside and the car will start.
Our roadside assistance page is the service hub. Cheap roadside assistance in Richmond covers the membership question. This page is the Colonial Heights decision: stay and fix it here, or move the car.
If a child or pet is locked in a hot car, call 911. That is not a roadside quote.
When the vehicle needs a tow instead
The car needs a tow when it will not roll, a wheel will not turn, the spare is missing or shredded, or the jump dies again in the stall. It also needs a tow when you cannot leave it overnight in that lot. Southpark and Boulevard lots enforce after close. An overnight stall there can become a private-property tow, which is a different legal path than a tow you request.
If the car must leave, pick the drop-off before dispatch. Mileage starts at the hook. A Southpark pickup to a house off Conduit Road stays inside Colonial Heights. The same pickup to a shop on Midlothian Turnpike adds Chesterfield miles. For the after-hours wrecker checklist, use after-hours towing in Colonial Heights. For campers and trailers, use when a camper or trailer breaks down in Colonial Heights. This page stays with ordinary passenger cars.
Call emergency towing when roadside work cannot finish on the spot.
What VDOT’s patrol covers on nearby interstates
VDOT’s Safety Service Patrol runs free tire changes using your spare, fuel, jump starts, radiator water, and help arranging a tow on I-95, I-64, and I-295 from 5:00 a.m. to 9:00 p.m. Overnight I-95 coverage runs from the I-295 interchange at mile 84 in Hanover County to Route 10 at mile 61 in Chester. Colonial Heights sits south of that overnight segment. After 9:00 p.m. on I-95 here, plan on arranging a private operator.
The patrol does not work Southpark lots, the Boulevard, or Temple Avenue. Check 511 Virginia for interstate incidents. On highways with four or more lanes, Va. Code § 46.2-861.1 is the move-over rule for stopped vehicles with flashing lights.
Colonial Heights sits in the Appomattox River floodplain and shares Petersburg’s fog-belt exposure on I-95. A foggy morning here means reduced visibility on the same interstate just south of the city. Stay out of the travel lane.
Confirm the full charge before service starts
Ask for one total before you accept. For roadside work, that figure is the on-site job you named: jump, tire, fuel, or lockout. Ask what would change it, including a tow if the car still will not move.
Quick Tow Richmond publishes a standard light-duty hookup fee of $105. That’s our published rate for a light-duty tow, not a roadside menu. The operator who runs the truck bills you. Hear the full amount before you agree.
Keep that $105 apart from Virginia’s legal ceilings. For a passenger car towed without consent from private property, Va. Code § 46.2-1233.1 caps the hookup at $210. Those ceilings do not price a jump you requested in a mall stall. A service you request is priced by the operator.
Colonial Heights is an independent city. Richmond’s private-property fee schedule in City Code § 27-302 applies in Richmond. Confirm the current total with the operator, and ask for an itemized receipt.
The Colonial Heights towing city page covers the retail corridor. When the battery, tire, or tank is the only problem, call (804) 701-6752 with the pin and what failed.
Frequently asked questions
Is 24/7 roadside assistance in Colonial Heights the same as after-hours towing?
No. Roadside work tries to leave the car drivable where it sits. After-hours towing moves it. Use the towing checklist when the car will not roll.
Can VDOT’s patrol jump my car at Southpark?
The patrol works covered interstate segments. Southpark lots are a private operator job.
Do I need a membership?
No. This line takes pay-per-call requests. The operator bills you directly. Membership programs are a separate product.